There will be a lettered lock box attached to the mailbox at our office. You can call the office the day your lease starts. Our agent will give you the letter of the correct lock box and a four digit code. Dial this code in on the front and you can slide the door on the right side of the lock box up, your keys are inside. If you sign the lease the day it starts, you can get the keys at the same time. Be sure to let the leasing agent know in advance if you want to take the keys with you.